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Fix unconnected B12 business listings

How to claim business listings on Google Maps, Facebook, and Yelp.

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Written by Katelyn Gray
Last Updated: 14 May 2025
  This feature requires the Professional or Advanced Subscription.
View plans and pricing here.
 

Claim your listings so you can control the information about your business that appears on websites like Facebook, Google Maps, Yelp, Bing, and more.  

Follow these steps:

Note: You should've previously received an email invitation to access your listings manager. If you can't find the email, you can reset your password here.

  • Your Listings dashboard includes a “Requiring Action” section that displays pending action items up for review. Click “Requiring Action” to see listings with a "Connect Account" option.

  • For each listing that needs to be connected, click “Connect Account”

  • Note: The claim process varies for each platform. To claim some listings, you’ll have to offer proof that you’re the business owner. 

  • To confirm that you’ve claimed a listing, visit the “Premium Listings” page. To the left of where you once saw “Connect Account”, you should now see “Listing Synced” or “Listing Sync In Progress”.

Once you’ve claimed a listing, you can view its details in your listings manager dashboard. It may take a few hours for your listing to finish syncing.

If you have any questions, please contact support at hello@b12.io or chat with us.