--- title: Setting up email forwarding description: When someone sends an email to your custom email address, B12's email forwarding feature automatically forwards it to your personal inbox. --- [Skip to content](https://support.b12.io/en/how-to-set-up-email-forwarding#main-content) ![b12 logo](https://support.b12.io/hubfs/b12%20logo.svg) - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) Open main navigation Close main navigation - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) - [Start for free](https://b12.io/signup/) [Start for free](https://b12.io/signup/) How can we help? - There are no suggestions because the search field is empty. 1. [B12 Help Center](https://support.b12.io/en?hsLang=en) 2. [Publishing & growing](https://support.b12.io/en/publishing-growing?hsLang=en) 3. [Email Forwarding & Sending](https://support.b12.io/en/publishing-growing?hsLang=en#email-forwarding-sending) # Setting up email forwarding ## Learn how B12’s email forwarding works and where to find each setup step. | ![Madeline B.](https://support.b12.io/hs-fs/hubfs/me-webp-3-webp-Oct-15-2024-09-38-41-7409-PM.webp?width=60&height=60&name=me-webp-3-webp-Oct-15-2024-09-38-41-7409-PM.webp) Written by: Madeline B. Last updated: 18 Aug., 2026 | | This feature requires at least one [Client Engagement seat](https://support.b12.io/en/client-engagement-and-seats?hsLang=en). View plans and pricing [here](https://www.b12.io/pricing/). | | --- | --- | --- | When someone sends an email to your custom business address, B12’s email forwarding feature automatically delivers it to your personal inbox. This helps you present a professional email identity without needing to manage a separate email inbox. ### What is email forwarding? Email forwarding acts as a “mask” for your real email address. Instead of giving clients your personal email, you can share a professional business address on your custom domain. Any message sent to this business email is instantly redirected to your personal inbox. This helps you: - Maintain a polished, branded presence - Keep all communication centralized - Avoid setting up or managing a separate email inbox - Ensure client messages never get missed B12 supports creating multiple forwarding addresses on one domain. ### Setting up email forwarding with B12 Setting up email forwarding on B12 involves three simple steps. Each step is explained in its own help article for clarity: - **[Step 1:](https://553918.hs-sites.com/knowledge/how-to-configure-a-domain-for-email-forwarding-b12-help-center?hsLang=en)**[Configure a domain for email forwarding](https://support.b12.io/en/articles/3333050-how-to-configure-a-domain-for-email-forwarding?hsLang=en) Learn how to enable email forwarding and verify your domain. - **[Step 2:](https://553918.hs-sites.com/knowledge/how-to-set-up-custom-email-addresses-for-email-forwarding-b12-help-center?hsLang=en)**[Set up custom email addresses](https://support.b12.io/en/articles/3333066-how-to-set-up-custom-email-addresses-for-email-forwarding?hsLang=en) Create forwarding addresses and select the personal inbox to which they forward. - **[Step 3:](https://553918.hs-sites.com/knowledge/how-to-adjust-your-gmail-settings-to-display-your-custom-email-address-b12-help-center?hsLang=en)**[Adjust your Gmail settings to display your custom email address](https://support.b12.io/en/articles/3333067-how-to-adjust-your-gmail-settings-to-display-your-custom-email-address?hsLang=en) Update your Gmail "Send mail" as settings so replies show your custom email address instead of your personal one. **Already have an email service for your domain?** You can [set up a send-only email address](https://support.b12.io/en/articles/6685352-how-to-configure-a-domain-for-email-sending-only?hsLang=en) if you would like to use a custom email address with email marketing or invoicing! 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