--- title: Configuring a domain for email forwarding description: Learn more about how to configure email forwarding in B12 by connecting your domain, updating your DNS records, and creating a custom forwarding address. --- [Skip to content](https://support.b12.io/en/how-to-configure-a-domain-for-email-forwarding#main-content) ![b12 logo](https://support.b12.io/hubfs/b12%20logo.svg) - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) Open main navigation Close main navigation - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) - [Start for free](https://b12.io/signup/) [Start for free](https://b12.io/signup/) How can we help? - There are no suggestions because the search field is empty. 1. [B12 Help Center](https://support.b12.io/en?hsLang=en) 2. [Publishing & growing](https://support.b12.io/en/publishing-growing?hsLang=en) 3. [Email Forwarding & Sending](https://support.b12.io/en/publishing-growing?hsLang=en#email-forwarding-sending) # Configuring a domain for email forwarding ## Learn how to configure email email forwarding with B12. | ![](https://support.b12.io/hs-fs/hubfs/me-webp-3-webp-Oct-17-2024-04-58-37-8368-PM.webp?width=60&height=60&name=me-webp-3-webp-Oct-17-2024-04-58-37-8368-PM.webp) Written by: Madeline B. Last updated: 14 Nov., 2025 | | This feature requires the **Basic** Subscription or above. View plans and pricing [here](https://www.b12.io/pricing/). | | --- | --- | --- | Before you can set up email forwarding in B12, your domain must be connected and verified. Follow the steps below to complete your setup and create a custom forwarding address. ### Connecting and verifying your domain 1\. In the left sidebar menu, go to `Domains`. 2\. Under **Domains**, you’ll see one or more domains. Click the status indicator, which will say **Connected** and **Not verified for email forwarding**.  ![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/b12-daae34f4213e.intercom-attachments-7.comio1480886107b3f8e6e0f093e1429e705327CQMQGfaIpe81MJE_VgiQBoS6BRjzX0pl_riwnlkszjeD3U5Wfmvd7R68T9uFK97PU.png?width=250&height=174&name=b12-daae34f4213e.intercom-attachments-7.comio1480886107b3f8e6e0f093e1429e705327CQMQGfaIpe81MJE_VgiQBoS6BRjzX0pl_riwnlkszjeD3U5Wfmvd7R68T9uFK97PU.png) 3\. Under **Edit Domain**, click the checkbox that says **Enable email forwarding for this domain**. 4\. Click `Save changes and refresh` button under **Email domain setup**. ​ ![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/b12-daae34f4213e.intercom-attachments-7.comio148088616473bcfa8e5c83e6d95d444686bcXZUdyoGqIYStYp_aT7vm3zSuZODFmW9YKDpPdA-mhSShYcfTye2ttfFDXG8OVgO.png?width=250&height=61&name=b12-daae34f4213e.intercom-attachments-7.comio148088616473bcfa8e5c83e6d95d444686bcXZUdyoGqIYStYp_aT7vm3zSuZODFmW9YKDpPdA-mhSShYcfTye2ttfFDXG8OVgO.png) ![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/b12-daae34f4213e.intercom-attachments-7.comio148088617fcc70db79a1164067c481329h7yyswoMLxx7mSPHTxHITKbzJzQ9mn-Z6JLhy5qIdbFYpi4Xp9g_TyeM6_nf1vvf0e.png?width=250&height=234&name=b12-daae34f4213e.intercom-attachments-7.comio148088617fcc70db79a1164067c481329h7yyswoMLxx7mSPHTxHITKbzJzQ9mn-Z6JLhy5qIdbFYpi4Xp9g_TyeM6_nf1vvf0e.png) 5\. Now click the status indicator again and scroll down to the **Email domain setup** card, which will say **Not configured**. ![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/b12-daae34f4213e.intercom-attachments-7.comio148088619860575c9e2c6f5f3267ad5ce4LTMrg7vCPTfCMEBje3l12QN9y5lOhAfFarPLKw-LX7oXVw0qGmu0AkBpwACEn_-jk.png?width=250&height=264&name=b12-daae34f4213e.intercom-attachments-7.comio148088619860575c9e2c6f5f3267ad5ce4LTMrg7vCPTfCMEBje3l12QN9y5lOhAfFarPLKw-LX7oXVw0qGmu0AkBpwACEn_-jk.png) ### Updating your DNS Record Next, you'll need to follow these steps to get your custom email address up and running: 1\. Log in to **your domain host.** 2\. Find the DNS settings for **the domain you would like to use for your email forwarding address.** 3\. Add the following 4 records to your DNS settings: Type: **MX** Host: **@** Value: **mxa.mailgun.org** Priority: **10** Type: **MX** Host: **@** Value: **mxb.mailgun.org** Priority: **10** Type: **TXT** Host: **@** Value: **v=spf1 include:mailgun.org ~all** Type: **TXT** Host: **Use the "Name" field from the editor, removing everything after the second period** Value: **Use the "Value" field from the editor** ![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/b12-daae34f4213e.intercom-attachments-7.comio148088624dd5a061d6177b8358d5417a1jNfz4Q47tk6p4Qsr1LJruvY2mYYuLnFKq4v_iKfAhi-Hsh1H7-aP6SpiBERdkyQVHk.png?width=250&height=241&name=b12-daae34f4213e.intercom-attachments-7.comio148088624dd5a061d6177b8358d5417a1jNfz4Q47tk6p4Qsr1LJruvY2mYYuLnFKq4v_iKfAhi-Hsh1H7-aP6SpiBERdkyQVHk.png) **Note:** It takes up to 48 hours for changes to your DNS settings to take effect. Once they do, the **Email domain setup** card will say **Connected** next to the **MX record** and **TXT records**.  After verification, you can create custom email forwarding addresses for this domain. - [Getting started](https://support.b12.io/en/getting-started?hsLang=en#main-content) - [Introduction](https://support.b12.io/en/getting-started?hsLang=en#introduction) - [Detailed guides](https://support.b12.io/en/getting-started?hsLang=en#detailed-guides) - [Working with B12's AI Agent](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#main-content) - [Agent Skills](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#agent-skills) - [Built-in features](https://support.b12.io/en/built-in-features?hsLang=en#main-content) - [Visual edit](https://support.b12.io/en/built-in-features?hsLang=en#visual-edit) - [Code editor](https://support.b12.io/en/built-in-features?hsLang=en#code-editor) - [Data & users (Backends)](https://support.b12.io/en/built-in-features?hsLang=en#data-users-backends) - [Forms & submissions](https://support.b12.io/en/built-in-features?hsLang=en#forms-submissions) - [Commerce](https://support.b12.io/en/built-in-features?hsLang=en#commerce) - [Contact manager](https://support.b12.io/en/built-in-features?hsLang=en#contact-manager) - [eSignatures](https://support.b12.io/en/built-in-features?hsLang=en#esignatures) - [Email Marketing](https://support.b12.io/en/built-in-features?hsLang=en#email-marketing) - [Team](https://support.b12.io/en/built-in-features?hsLang=en#team) - [Analytics](https://support.b12.io/en/built-in-features?hsLang=en#analytics) - [Website settings](https://support.b12.io/en/built-in-features?hsLang=en#website-settings) - [Adding functionality](https://support.b12.io/en/adding-functionality?hsLang=en#main-content) - [Third-party integrations](https://support.b12.io/en/adding-functionality?hsLang=en#third-party-integrations) - [Publishing & growing](https://support.b12.io/en/publishing-growing?hsLang=en#main-content) - [Domains](https://support.b12.io/en/publishing-growing?hsLang=en#domains) - [Connecting your Domain](https://support.b12.io/en/publishing-growing?hsLang=en#connecting-your-domain) - [Managing Your Domain](https://support.b12.io/en/publishing-growing?hsLang=en#managing-your-domain) - [Email Forwarding & Sending](https://support.b12.io/en/publishing-growing?hsLang=en#email-forwarding-sending) - [Growth & Marketing](https://support.b12.io/en/publishing-growing?hsLang=en#growth-marketing) - [Troubleshooting](https://support.b12.io/en/troubleshooting?hsLang=en#main-content) - [FAQs](https://support.b12.io/en/troubleshooting?hsLang=en#faqs) - [Account & billing](https://support.b12.io/en/account-billing?hsLang=en#main-content) - [Account Login & Password](https://support.b12.io/en/account-billing?hsLang=en#account-login-password) - [Subscription & Payment Information](https://support.b12.io/en/account-billing?hsLang=en#subscription-payment-information) - [Your Account](https://support.b12.io/en/account-billing?hsLang=en#your-account) - [Managing Multiple Websites](https://support.b12.io/en/account-billing?hsLang=en#managing-multiple-websites) - [Multi-user](https://support.b12.io/en/account-billing?hsLang=en#multi-user) - [Getting support](https://support.b12.io/en/getting-support?hsLang=en#main-content) - [Professional & Advanced Plan Support (B12 2.0)](https://support.b12.io/en/getting-support?hsLang=en#professional-advanced-plan-support-b12-2-0) - [B12 2.0](https://support.b12.io/en/b12-2-0?hsLang=en#main-content) - [Website Structure and Content](https://support.b12.io/en/b12-2-0?hsLang=en#website-structure-and-content) - [Website Style & Design](https://support.b12.io/en/b12-2-0?hsLang=en#website-style-design) - [Sitewide Settings](https://support.b12.io/en/b12-2-0?hsLang=en#sitewide-settings) - [Using the B12 Editor](https://support.b12.io/en/b12-2-0?hsLang=en#using-the-b12-editor) - [Analytics & SEO](https://support.b12.io/en/b12-2-0?hsLang=en#analytics-seo) - [Integrations - General](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-general) - [Integrations - Communication](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-communication) - [Integrations - Language](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-language) - [Integrations - Ecommerce](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-ecommerce) - [Professional & Advanced Plan Features](https://support.b12.io/en/b12-2-0?hsLang=en#professional-advanced-plan-features) - [Troubleshooting & Resources](https://support.b12.io/en/b12-2-0?hsLang=en#troubleshooting-resources) - [Contact Forms](https://support.b12.io/en/b12-2-0?hsLang=en#contact-forms) - [Online Scheduling](https://support.b12.io/en/b12-2-0?hsLang=en#online-scheduling) - [Advanced Editing (Experts Only)](https://support.b12.io/en/b12-2-0?hsLang=en#advanced-editing-experts-only) [![B12\_logo\_2025](https://support.b12.io/hs-fs/hubfs/B12_logo_2025.png?width=53&height=24&name=B12_logo_2025.png "B12_logo_2025")](https://www.b12.io) © 2025 B12. All rights reserved. ×