Written by: Meredith Last updated: 6 Nov., 2025 |
When someone fills out a contact form or newsletter sign-up on your website, B12 lets you know by sending you an email notification. By default, this email notification goes to the email address that was originally used to set up the account. You can add additional recipient email addresses to all of your contact forms in one place.
Adding a recipient email address for contact form notifications
1. In left sidebar, click . 
Domains
Important: If you are on B12's free plan, follow these instructions to edit each of your contact forms individually. The Domains section is only available to users on a paid plan.
2. Scroll and click Manage email addresses.
3. Scroll down to Settings. You’ll see a list of all forms on your website and their current recipient addresses. Your B12 login email is automatically included as a default recipient for all forms.
4. Click a form to add a new recipient email address.
Tip: If you have multiple forms titled "Contact form", click the form and edit its Form title. This is only visible to you and helps you stay organized.
5. Under Automated emails to you, enter the email address you want to receive email notifications in the Cc field and press the Enter/ Return key on your keyboard. You can add multiple recipient email addresses.
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