Adding a tracking code or sitewide integration

Learn how to add a site-wide integration such as a tracking code or chat widget.

 

This feature requires the Basic Subscription or above. View plans and pricing here.

Written by Madeline B.

Last updated: 10 Nov. 2024

Adding a sitewide integration or tracking code:

A sitewide integration or tracking code can be implemented on your site for a variety of reasons—including adding a chat integration, adding a Google Tag manager, etc. To add a sitewide integration or tracking code you simply follow the steps outlined below:

  1. From your B12 Dashboard, click Website then go to Settings.

  2. Next to Sitewide integrations, click Add new.


  1. Choose the best option for your specific integration.
    Tip: For most tracking codes, choose the Head tag option.

  2. Paste your integration code in the Code box.

  3. Optional Settings: Give your integration a title or choose the pages where your code should be displayed.

  4. Click Add integration.

  5. Click Publish to update your live website with your changes.

Enabling or disabling a sitewide integration:

After adding a sitewide integration If you'd like to disable an integration without removing it or enable a currently disabled integration you can do so by:

1. From your B12 Dashboard, click Website, then go to Settings, and navigate to the integration you'd like to enable or disable.

2. Select that integration and scroll down to "Settings" on the lefthand editing panel.

3.  Under settings, select the dropdown arrow under status and select enable to enable or disable to disable.

4. After making your selection, hit save and be sure to publish your changes using the publish button in the upper right-hand corner of your editor.