---
title: Adding and editing appointment types [B12 2.0]
description: Appointment types allow you to set up appointments with different characteristics, such as time length, buffers, and location. When you set up a scheduling form or scheduling page, a specific appointm
---

[Skip to content](https://support.b12.io/en/v2/adding-appointment-types#main-content)

![b12 logo](https://support.b12.io/hubfs/b12%20logo.svg)

- [Help Center](https://support.b12.io/)
- [B12 Website](https://www.b12.io/)
- [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery)
- [Resources](https://www.b12.io/resource-center/)
- [Pricing](https://www.b12.io/pricing/)
- [Log in](https://b12.io/dashboard/)

Open main navigation

Close main navigation

- [Help Center](https://support.b12.io/)
- [B12 Website](https://www.b12.io/)
- [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery)
- [Resources](https://www.b12.io/resource-center/)
- [Pricing](https://www.b12.io/pricing/)
- [Log in](https://b12.io/dashboard/)
- [Start for free](https://b12.io/signup/)

[Start for free](https://b12.io/signup/)

 How can we help?

- There are no suggestions because the search field is empty.

1. [B12 Help Center](https://support.b12.io/en?hsLang=en)
2. [B12 2.0](https://support.b12.io/en/b12-2-0?hsLang=en)
3. [Online Scheduling](https://support.b12.io/en/b12-2-0?hsLang=en#online-scheduling)

# Adding and editing appointment types \[B12 2.0\]

## Learn how to create appointment options with different durations, locations, and team member settings.

| ![static.intercomassets.comavatars337561square\_128Meredith\_Headshot-1462435312-1462487117-Apr-18-2024-02-53-22-9331-PM-modified](https://support.b12.io/hs-fs/hubfs/static.intercomassets.comavatars337561square_128Meredith_Headshot-1462435312-1462487117-Apr-18-2024-02-53-22-9331-PM-modified.png?width=60&height=60&name=static.intercomassets.comavatars337561square_128Meredith_Headshot-1462435312-1462487117-Apr-18-2024-02-53-22-9331-PM-modified.png) Written by: Meredith Last updated: 06 Jan., 2026 |  | This feature requires at least one [**Client Engagement seat**](https://support.b12.io/en/client-engagement-and-seats?hsLang=en). View plans and pricing [here](https://www.b12.io/pricing). |
| --- | --- | --- |

Appointment types define how clients can meet with you, including how long appointments last, where they take place, and who attends. Each [scheduling form or scheduling page](https://support.b12.io/en/articles/5729472-adding-an-appointment-field-to-a-form-or-a-scheduling-page?hsLang=en) must be connected to a specific appointment type.

### Adding an appointment type

1\. In the left sidebar menu, go to `Scheduling` **\>** `Appointment types`.

2\. Click `Add type` to create a new appointment type, or select an existing one to edit.

![](https://support.b12.io/hs-fs/hubfs/Appointment%20Types-png.png?width=250&height=299&name=Appointment%20Types-png.png)

3\. Edit the **Appointment type name** if needed. Choose a duration of `15 min`, `30 min`, `1 hour`, or click `Custom` to set a custom length.

![](https://support.b12.io/hs-fs/hubfs/image-png-Jan-07-2026-12-19-03-4662-PM.png?width=250&height=462&name=image-png-Jan-07-2026-12-19-03-4662-PM.png)

**Tip:** Click the **gear icon** `` to duplicate or delete an appointment.

4\. If your plan supports multi-user scheduling, additional location options appear. Select one of the following:

- Inbound phone call (contact calls you)
- Outbound phone call (contact's number)
- Physical address
- Video call

![](https://support.b12.io/hs-fs/hubfs/image-png-Jan-07-2026-12-18-29-9288-PM.png?width=250&height=462&name=image-png-Jan-07-2026-12-18-29-9288-PM.png)

 

5\. Under **Who will attend these appointments?**, choose one of the following options:

- `Multiple team members` for meetings where all selected team members attend. Available time slots appear only when everyone is available.
- `Single team member`for round-robin meetings where only one team member attends. Available time slots appear when any selected team member is available.

![](https://support.b12.io/hs-fs/hubfs/image-png-Jan-07-2026-12-21-50-6572-PM.png?width=250&height=436&name=image-png-Jan-07-2026-12-21-50-6572-PM.png)

6. Under **Team members**, click the `Add an existing team member` search box. Select team members already added to your account.

If you have not added team members yet, click `Manage team members`to open Team management and send invitations.

![](https://support.b12.io/hs-fs/hubfs/image-png-Jan-07-2026-12-22-46-6102-PM.png?width=250&height=436&name=image-png-Jan-07-2026-12-22-46-6102-PM.png) 

7. Use **Advanced settings** to further customize your preferences.

You can adjust availability by day, modify time blocks, add buffer time before or between appointments, or set a maximum number of appointments per day.

![](https://support.b12.io/hs-fs/hubfs/image-png-Jan-07-2026-12-23-36-5312-PM.png?width=250&height=436&name=image-png-Jan-07-2026-12-23-36-5312-PM.png)

#### See also:

- [Adding online scheduling to your website](https://support.b12.io/en/articles/2566306-adding-online-scheduling-to-your-website?hsLang=en)
- [Connecting a calendar to online scheduling](https://support.b12.io/en/articles/5376845-connecting-a-calendar-to-online-scheduling?hsLang=en)
- [Scheduling FAQ](https://support.b12.io/en/articles/6079828-scheduling-faq?hsLang=en)

- [Getting started](https://support.b12.io/en/getting-started?hsLang=en#main-content)

    - [Introduction](https://support.b12.io/en/getting-started?hsLang=en#introduction)
    - [Detailed guides](https://support.b12.io/en/getting-started?hsLang=en#detailed-guides)
- [Working with B12's AI Agent](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#main-content)

    - [Agent Skills](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#agent-skills)
- [Built-in features](https://support.b12.io/en/built-in-features?hsLang=en#main-content)

    - [Visual edit](https://support.b12.io/en/built-in-features?hsLang=en#visual-edit)
    - [Code editor](https://support.b12.io/en/built-in-features?hsLang=en#code-editor)
    - [Data & users (Backends)](https://support.b12.io/en/built-in-features?hsLang=en#data-users-backends)
    - [Forms & submissions](https://support.b12.io/en/built-in-features?hsLang=en#forms-submissions)
    - [Commerce](https://support.b12.io/en/built-in-features?hsLang=en#commerce)
    - [Contact manager](https://support.b12.io/en/built-in-features?hsLang=en#contact-manager)
    - [eSignatures](https://support.b12.io/en/built-in-features?hsLang=en#esignatures)
    - [Email Marketing](https://support.b12.io/en/built-in-features?hsLang=en#email-marketing)
    - [Team](https://support.b12.io/en/built-in-features?hsLang=en#team)
    - [Analytics](https://support.b12.io/en/built-in-features?hsLang=en#analytics)
    - [Website settings](https://support.b12.io/en/built-in-features?hsLang=en#website-settings)
- [Adding functionality](https://support.b12.io/en/adding-functionality?hsLang=en#main-content)

    - [Third-party integrations](https://support.b12.io/en/adding-functionality?hsLang=en#third-party-integrations)
- [Publishing & growing](https://support.b12.io/en/publishing-growing?hsLang=en#main-content)

    - [Domains](https://support.b12.io/en/publishing-growing?hsLang=en#domains)
    - [Connecting your Domain](https://support.b12.io/en/publishing-growing?hsLang=en#connecting-your-domain)
    - [Managing Your Domain](https://support.b12.io/en/publishing-growing?hsLang=en#managing-your-domain)
    - [Email Forwarding & Sending](https://support.b12.io/en/publishing-growing?hsLang=en#email-forwarding-sending)
    - [Growth & Marketing](https://support.b12.io/en/publishing-growing?hsLang=en#growth-marketing)
- [Troubleshooting](https://support.b12.io/en/troubleshooting?hsLang=en#main-content)

    - [FAQs](https://support.b12.io/en/troubleshooting?hsLang=en#faqs)
- [Account & billing](https://support.b12.io/en/account-billing?hsLang=en#main-content)

    - [Account Login & Password](https://support.b12.io/en/account-billing?hsLang=en#account-login-password)
    - [Subscription & Payment Information](https://support.b12.io/en/account-billing?hsLang=en#subscription-payment-information)
    - [Your Account](https://support.b12.io/en/account-billing?hsLang=en#your-account)
    - [Managing Multiple Websites](https://support.b12.io/en/account-billing?hsLang=en#managing-multiple-websites)
    - [Multi-user](https://support.b12.io/en/account-billing?hsLang=en#multi-user)
- [Getting support](https://support.b12.io/en/getting-support?hsLang=en#main-content)

    - [Professional & Advanced Plan Support (B12 2.0)](https://support.b12.io/en/getting-support?hsLang=en#professional-advanced-plan-support-b12-2-0)
- [B12 2.0](https://support.b12.io/en/b12-2-0?hsLang=en#main-content)

    - [Website Structure and Content](https://support.b12.io/en/b12-2-0?hsLang=en#website-structure-and-content)
    - [Website Style & Design](https://support.b12.io/en/b12-2-0?hsLang=en#website-style-design)
    - [Sitewide Settings](https://support.b12.io/en/b12-2-0?hsLang=en#sitewide-settings)
    - [Using the B12 Editor](https://support.b12.io/en/b12-2-0?hsLang=en#using-the-b12-editor)
    - [Analytics & SEO](https://support.b12.io/en/b12-2-0?hsLang=en#analytics-seo)
    - [Integrations - General](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-general)
    - [Integrations - Communication](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-communication)
    - [Integrations - Language](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-language)
    - [Integrations - Ecommerce](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-ecommerce)
    - [Professional & Advanced Plan Features](https://support.b12.io/en/b12-2-0?hsLang=en#professional-advanced-plan-features)
    - [Troubleshooting & Resources](https://support.b12.io/en/b12-2-0?hsLang=en#troubleshooting-resources)
    - [Contact Forms](https://support.b12.io/en/b12-2-0?hsLang=en#contact-forms)
    - [Online Scheduling](https://support.b12.io/en/b12-2-0?hsLang=en#online-scheduling)
    - [Advanced Editing (Experts Only)](https://support.b12.io/en/b12-2-0?hsLang=en#advanced-editing-experts-only)

[![B12\_logo\_2025](https://support.b12.io/hs-fs/hubfs/B12_logo_2025.png?width=53&height=24&name=B12_logo_2025.png "B12_logo_2025")](https://www.b12.io)

© 2025 B12. All rights reserved.

<https://twitter.com/b12> <https://www.facebook.com/B12io> <https://www.youtube.com/@b12io> <https://www.instagram.com/b12io>

×