Can I delete my entire website or account information?

Find out how to permanently delete a free account or website.

Written by: Madeline B. Last updated: 15th July 2025

If you no longer need your free B12 account or website, you can request to have it deactivated or permanently deleted. Follow the steps below to begin the deletion process.

Step-by-Step Instructions

1. Confirm You Don’t Have a Paid Subscription

• This process is only for free B12 accounts and websites.

• If your account has an active paid subscription, you’ll need to cancel it before proceeding.

2. Submit a Deletion Request using this form

• Visit the B12 deletion request form.

• Provide the required information, including your account email and the specific website you’d like to delete.

3. Submit a Form for Each Website (if applicable)

• If you have more than one free website you want to delete, submit a separate request for each.

• Be sure to include the correct details for each website to ensure accurate processing.

4. Allow Time for Processing

• Your request will be reviewed and completed within a few business days.

• You’ll receive confirmation once your account or website has been deleted.