Written by: Madeline B. |
If you no longer need your free B12 account or website, you can request to have it deactivated or permanently deleted. Follow the steps below to begin the deletion process.
Warning: Permanent deletion is irreversible. Once your account or website is deleted, it cannot be restored.
Step-by-Step Instructions
1. Confirm You Don’t Have a Paid Subscription
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This process is only for free B12 accounts and websites.
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If your account has an active paid subscription, you’ll need to cancel it before proceeding.
2. Submit a Deletion Request using this form
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Visit the B12 deletion request form.
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Provide the required information, including your account email and the specific website you’d like to delete.
3. Submit a Form for Each Website (if applicable)
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If you have more than one free website you want to delete, submit a separate request for each.
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Be sure to include the correct details for each website to ensure accurate processing.
4. Allow Time for Processing
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Your request will be reviewed and completed within a few business days.
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You’ll receive confirmation once your account or website has been deleted.
Have a question? If you need help during this process, feel free to reach out to us at hello@b12.io