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Create a new B12 account

How to create a new B12 account with a separate email address.

Written by Madeline

Last updated: 10 Nov. 2024

A common request from B12 users is to create a second site or redo a website. If you're interested in a full-scale website redesign, you may consider reaching out to the B12 support team at hello@b12.io. However, if you're interested in creating a second site, you can use the following steps to do so:

  1. Open an incognito or private window

Incognito Window Chrome
Private Browsing on Firefox
Private Window in Safari
Private Browsing on Internet Explorer

2. Sign up again for a B12 website using a different email address. 

While you can have multiple websites with B12, you can not use the same email address for more than one account.


Ideally, you can use an alternative email address that you have access to, and that allows you to receive your password reset link when needed.


However, if you don't have an alternative email address, you can modify your existing email address by adding a + and additional text, for example, "myname+1@mydomain.com" instead of "myname@mydomain.com".

 3. Logging into different B12 websites

To avoid caching issues, make sure to log out of any of your B12 websites, open an Incognito Window or separate browser (such as Safari or Firefox), and log into another website. Make sure you are using the correct email address!

If you still have issues logging in, make sure your password is case-sensitive. 

If you are logged in to the wrong account, you can use this link to log out: https://b12.io/accounts/logout

B12 Business Switcher

If you'd like to create a new B12 site under the same account, you can utilize our business switcher tool. Read more about how to do that in this article. (will link here)