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Help Center
FAQ
How To Get Support
Getting Started
Using the B12 Editor
Pages and Sections
Text & Information
Style & Design
Media & Galleries
Sitewide Settings
Links, Buttons, & Page URLs
Contact Information & Social Media Icons
Template Pages
Next Steps
Content Management
Advanced Editing (Experts Only)
Launch your B12 website (Do it yourself)
Launch your website with B12 Experts
Domains
Connecting your Domain
Email Forwarding & Sending
Managing Your Domain
All about your B12 account
Subscription & Payment Information
Account Login & Password
Managing Multiple Websites
Blogging with B12
Payments & Invoicing
Contact forms & Intake forms
Managing your contacts
Online scheduling
Email Marketing
Contracts & e-Signatures
Multi-user
Analytics & SEO
Integrations & 3rd Parties
Professional & Advanced Plan Features
Using integrations with B12
General Integration Info
Social Media Integrations
E-commerce Integrations
Scheduling & Productivity Integrations
Chat & Messaging Integrations
Multimedia Integrations
Language & Accessibility Integrations
Form Integrations
Membership & Portal Integrations
Review Integrations
Other Integrations
FAQ
Troubleshooting Steps
Terminology
Resources
B12 Capabilities & Functionality
Internal
FAQ
What image and video resolution should I use for my website?
B12’s response to Covid-19
Troubleshooting Steps
Why are my background videos not playing on my iPhone?
My Images Look Different After Publishing
Why can't I edit my website?
Why Can't I See The Changes On My Website?
Troubleshooting Caching Issues
Troubleshooting issues with Internet Explorer
Receiving a 404 webpage error
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Terminology
What is a hero?
Resources
Resources for Free Images and Video
What kind of images can I use on my website?
Creating a QR code for your website
Driving More Traffic To My Website
Setting up your remote business
Can I have an email address for my website?
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B12 Capabilities & Functionality
How does B12 host my website?
Is website hosting included in my B12 subscription?
Can I Use Another Host for My B12 Website?
How does B12 utilize AI?
Are B12 contact forms HIPAA compliant?
Can I Download My B12 Site?
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