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Help Center
  • B12 Website
FAQ
  • How To Get Support
  • Getting Started
  • Using the B12 Editor
    • Website Structure
    • Editing Pages and Sections
    • Text & Information
    • Style & Design
    • Media & Galleries
    • Links, Buttons, & Page URLs
    • Contact Information & Social Media Icons
    • Template Pages
    • Sitewide Settings
    • Next Steps
    • Content Management
    • Advanced Editing (Experts Only)
  • Launch your B12 website (Do it yourself)
  • Launch your website with B12 Experts
  • Domains
    • Connecting your Domain
    • Email Forwarding & Sending
    • Managing Your Domain
  • All about your B12 account
    • Subscription & Payment Information
    • Account Login & Password
    • Managing Multiple Websites
  • Blogging with B12
  • Payments & Invoicing
  • Contact forms & Intake forms
  • Managing your contacts
  • Online scheduling
  • Email Marketing
  • Contracts & e-Signatures
  • Multi-user
  • Analytics & SEO
    • Integrations & 3rd Parties
    • Professional & Advanced Plan Features
  • Using integrations with B12
    • General Integration Info
    • Social Media Integrations
    • E-commerce Integrations
    • Scheduling & Productivity Integrations
    • Chat & Messaging Integrations
    • Multimedia Integrations
    • Language & Accessibility Integrations
    • Form Integrations
    • Membership & Portal Integrations
    • Review Integrations
    • Other Integrations
  • FAQ
    • Troubleshooting Steps
    • Tips & Terminology
    • Resources
    • B12 Capabilities & Functionality
  • Internal
      Back to home
      1. Help Center
      2. FAQ
      • How To Get Support
      • Getting Started
      • Using the B12 Editor
        • Website Structure
        • Editing Pages and Sections
        • Text & Information
        • Style & Design
        • Media & Galleries
        • Links, Buttons, & Page URLs
        • Contact Information & Social Media Icons
        • Template Pages
        • Sitewide Settings
        • Next Steps
        • Content Management
        • Advanced Editing (Experts Only)
      • Launch your B12 website (Do it yourself)
      • Launch your website with B12 Experts
      • Domains
        • Connecting your Domain
        • Email Forwarding & Sending
        • Managing Your Domain
      • All about your B12 account
        • Subscription & Payment Information
        • Account Login & Password
        • Managing Multiple Websites
      • Blogging with B12
      • Payments & Invoicing
      • Contact forms & Intake forms
      • Managing your contacts
      • Online scheduling
      • Email Marketing
      • Contracts & e-Signatures
      • Multi-user
      • Analytics & SEO
        • Integrations & 3rd Parties
        • Professional & Advanced Plan Features
      • Using integrations with B12
        • General Integration Info
        • Social Media Integrations
        • E-commerce Integrations
        • Scheduling & Productivity Integrations
        • Chat & Messaging Integrations
        • Multimedia Integrations
        • Language & Accessibility Integrations
        • Form Integrations
        • Membership & Portal Integrations
        • Review Integrations
        • Other Integrations
      • FAQ
        • Troubleshooting Steps
        • Tips & Terminology
        • Resources
        • B12 Capabilities & Functionality
      • Internal

      FAQ

      Troubleshooting Steps

      • Why are my background videos not playing on my iPhone?
      • My Images Look Different After Publishing
      • Why can't I edit my website?
      • Why Your Website Updates Aren’t Visible (And How to Fix It)
      • Troubleshooting Caching Issues
      • Why doesn't my website work on Internet Explorer?
      • Receiving a 404 webpage error
      • Clearing CSS Cache
      See more

      Tips & Terminology

      • What is a hero?
      • What image and video resolution should I use for my website?
      • Sharing a link to a specific section within a page
      • Driving More Traffic To My Website
      • Setting up your remote business
      See more

      Resources

      • Resources for Free Images and Video
      • What kind of images can I use on my website?
      • Creating a QR code for your website
      • Can I have an email address for my website?
      • B12’s response to Covid-19
      See more

      B12 Capabilities & Functionality

      • How does B12 host my website?
      • Is website hosting included in my B12 subscription?
      • Can I Use Another Host for My B12 Website?
      • How does B12 utilize AI?
      • Are B12 contact forms HIPAA compliant?
      • Can I Download My B12 Site?
      See more
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