---
title: How to request an update to your website
description: If B12 built your website, you can request a B12 designer to make additional updates to your website for you after launching.
---
[Skip to content](https://support.b12.io/en/how-to-request-an-update-to-your-website#main-content)
- [Help Center](https://support.b12.io/)
- [B12 Website](https://www.b12.io/)
- [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery)
- [Resources](https://www.b12.io/resource-center/)
- [Pricing](https://www.b12.io/pricing/)
- [Log in](https://b12.io/dashboard/)
Open main navigation
Close main navigation
- [Help Center](https://support.b12.io/)
- [B12 Website](https://www.b12.io/)
- [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery)
- [Resources](https://www.b12.io/resource-center/)
- [Pricing](https://www.b12.io/pricing/)
- [Log in](https://b12.io/dashboard/)
- [Start for free](https://b12.io/signup/)
[Start for free](https://b12.io/signup/)
How can we help?
- There are no suggestions because the search field is empty.
1. [B12 Help Center](https://support.b12.io/en?hsLang=en)
2. [Getting support](https://support.b12.io/en/getting-support?hsLang=en)
3. [Professional & Advanced Plan Support (B12 2.0)](https://support.b12.io/en/getting-support?hsLang=en#professional-advanced-plan-support-b12-2-0)
# How to request an update to your website
## If B12 built your website, you can request a B12 designer to make additional updates to your website for you after launching.
|  Written by Jay Douglas Last updated: 11 Nov., 2025 | | This feature is available to customers on the **Professional** and **Advanced** subscriptions. View plans and pricing [here](https://www.b12.io/pricing/). |
| --- | --- | --- |
Did B12 build your website and now you want to make some updates or changes? Let us do the work for you! Customers on our **Professional** or **Advanced** plans can request design work for $75/hour.
- Once your website goes live, staying updated and responsive to your customers is key. We want to help you grow your website alongside your business.
- An updated website will retain customers, attract more visitors, and convert those visitors into customers.
- Let your design team know when you need updates or support — big or small.
### Requesting an update
1\. Log in to the [B12 Editor](http://b12.io/dashboard).
2\. Click `Request an update`.
**Note:** If you don't see this option, it's because your plan does not support this feature.
3\. Enter the details of your request by clicking on a part of your website to create a change request.
[View this quick video for an example of the steps](https://www.loom.com/share/83b665b1e81e4cafa372b886a637834d)
- Enter your basic request in the Request field.
- You can include additional details in the Description field.
- You can also upload any relevant attachments, such as images or PDFs.
4\. For requests that don't relate to specific areas on your site, you can enter those in the **What are your general thoughts?** field.
5\. Check **I understand that I will be billed $75/hour***.*
Am I billed automatically?
- **No:** If your account is out of credit, we will email you a quote before billing you or starting work.
- **No**: If your account has credit but we estimate the update will take over an hour, we will email you a quote before billing you or starting work.
- **Yes**: If your account has enough credits for the update, and we estimate the update will take under 1 hour, we will go ahead and assign your update to a designer.
6\. Click `Submit`.
7\. Click `Ok`.
### Submitting your feedback
Forgot to include something in your update request? You received a website preview and have feedback for the designer?
Click `Give more feedback`.
- [Getting started](https://support.b12.io/en/getting-started?hsLang=en#main-content)
- [Introduction](https://support.b12.io/en/getting-started?hsLang=en#introduction)
- [Detailed guides](https://support.b12.io/en/getting-started?hsLang=en#detailed-guides)
- [Working with B12's AI Agent](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#main-content)
- [Agent Skills](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#agent-skills)
- [Built-in features](https://support.b12.io/en/built-in-features?hsLang=en#main-content)
- [Visual edit](https://support.b12.io/en/built-in-features?hsLang=en#visual-edit)
- [Code editor](https://support.b12.io/en/built-in-features?hsLang=en#code-editor)
- [Data & users (Backends)](https://support.b12.io/en/built-in-features?hsLang=en#data-users-backends)
- [Forms & submissions](https://support.b12.io/en/built-in-features?hsLang=en#forms-submissions)
- [Commerce](https://support.b12.io/en/built-in-features?hsLang=en#commerce)
- [Contact manager](https://support.b12.io/en/built-in-features?hsLang=en#contact-manager)
- [eSignatures](https://support.b12.io/en/built-in-features?hsLang=en#esignatures)
- [Email Marketing](https://support.b12.io/en/built-in-features?hsLang=en#email-marketing)
- [Team](https://support.b12.io/en/built-in-features?hsLang=en#team)
- [Analytics](https://support.b12.io/en/built-in-features?hsLang=en#analytics)
- [Website settings](https://support.b12.io/en/built-in-features?hsLang=en#website-settings)
- [Adding functionality](https://support.b12.io/en/adding-functionality?hsLang=en#main-content)
- [Third-party integrations](https://support.b12.io/en/adding-functionality?hsLang=en#third-party-integrations)
- [Publishing & growing](https://support.b12.io/en/publishing-growing?hsLang=en#main-content)
- [Domains](https://support.b12.io/en/publishing-growing?hsLang=en#domains)
- [Connecting your Domain](https://support.b12.io/en/publishing-growing?hsLang=en#connecting-your-domain)
- [Managing Your Domain](https://support.b12.io/en/publishing-growing?hsLang=en#managing-your-domain)
- [Email Forwarding & Sending](https://support.b12.io/en/publishing-growing?hsLang=en#email-forwarding-sending)
- [Growth & Marketing](https://support.b12.io/en/publishing-growing?hsLang=en#growth-marketing)
- [Troubleshooting](https://support.b12.io/en/troubleshooting?hsLang=en#main-content)
- [FAQs](https://support.b12.io/en/troubleshooting?hsLang=en#faqs)
- [Account & billing](https://support.b12.io/en/account-billing?hsLang=en#main-content)
- [Account Login & Password](https://support.b12.io/en/account-billing?hsLang=en#account-login-password)
- [Subscription & Payment Information](https://support.b12.io/en/account-billing?hsLang=en#subscription-payment-information)
- [Your Account](https://support.b12.io/en/account-billing?hsLang=en#your-account)
- [Managing Multiple Websites](https://support.b12.io/en/account-billing?hsLang=en#managing-multiple-websites)
- [Multi-user](https://support.b12.io/en/account-billing?hsLang=en#multi-user)
- [Getting support](https://support.b12.io/en/getting-support?hsLang=en#main-content)
- [Professional & Advanced Plan Support (B12 2.0)](https://support.b12.io/en/getting-support?hsLang=en#professional-advanced-plan-support-b12-2-0)
- [B12 2.0](https://support.b12.io/en/b12-2-0?hsLang=en#main-content)
- [Website Structure and Content](https://support.b12.io/en/b12-2-0?hsLang=en#website-structure-and-content)
- [Website Style & Design](https://support.b12.io/en/b12-2-0?hsLang=en#website-style-design)
- [Sitewide Settings](https://support.b12.io/en/b12-2-0?hsLang=en#sitewide-settings)
- [Using the B12 Editor](https://support.b12.io/en/b12-2-0?hsLang=en#using-the-b12-editor)
- [Analytics & SEO](https://support.b12.io/en/b12-2-0?hsLang=en#analytics-seo)
- [Integrations - General](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-general)
- [Integrations - Communication](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-communication)
- [Integrations - Language](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-language)
- [Integrations - Ecommerce](https://support.b12.io/en/b12-2-0?hsLang=en#integrations-ecommerce)
- [Professional & Advanced Plan Features](https://support.b12.io/en/b12-2-0?hsLang=en#professional-advanced-plan-features)
- [Troubleshooting & Resources](https://support.b12.io/en/b12-2-0?hsLang=en#troubleshooting-resources)
- [Contact Forms](https://support.b12.io/en/b12-2-0?hsLang=en#contact-forms)
- [Online Scheduling](https://support.b12.io/en/b12-2-0?hsLang=en#online-scheduling)
- [Advanced Editing (Experts Only)](https://support.b12.io/en/b12-2-0?hsLang=en#advanced-editing-experts-only)
[](https://www.b12.io)
© 2025 B12. All rights reserved.
×