--- title: Setting up email forwarding for your website’s contact info description: Set up email forwarding, then use a custom email address for your website’s contact information and forms. --- [Skip to content](https://support.b12.io/en/how-to-use-email-forwarding-for-your-website-s-forms-or-contact-info#main-content) ![b12 logo](https://support.b12.io/hubfs/b12%20logo.svg) - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) Open main navigation Close main navigation - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) - [Start for free](https://b12.io/signup/) [Start for free](https://b12.io/signup/) How can we help? - There are no suggestions because the search field is empty. 1. [B12 Help Center](https://support.b12.io/en?hsLang=en) 2. [B12 2.0](https://support.b12.io/en/b12-2-0?hsLang=en) 3. [Website Structure and Content](https://support.b12.io/en/b12-2-0?hsLang=en#website-structure-and-content) # Setting up email forwarding for your website’s contact info ## Learn how to display a custom email address on your site while forwarding messages to your inbox. | ![](https://support.b12.io/hs-fs/hubfs/me-webp-3-webp-Mar-11-2025-08-41-40-2508-PM.webp?width=60&height=60&name=me-webp-3-webp-Mar-11-2025-08-41-40-2508-PM.webp) Written by: Madeline B. Last updated: 30 Dec., 2025 | | This feature requires the **Basic** Subscription or above. View plans and pricing [here](https://www.b12.io/pricing/). | | --- | --- | --- | When you add an email address to your website’s Contact information, it gets displayed throughout the website (wherever contact information is visible). By using email forwarding in these cases, you can publicly display a custom email address but still receive all submissions and messages to your personal email address. For consistency and customer retention, we recommend that you stick to one generic contact email throughout your site (e.g., [hello@yourdomain.com](mailto:hello@yourdomain.com)), and only use specific emails like [billing@yourdomain.com](mailto:billing@yourdomain.com) or [pr@yourdomain.com](mailto:pr@yourdomain.com) when it’s relevant and necessary.  ### Updating your contact email and forwarding settings 1\. In the left sidebar menu, go to ` Domains`. 2\. Under **Email addresses**, click **`Manage email addresses`**.​ ![Screenshot 2025-03-11 at 4.23.56 PM](https://support.b12.io/hs-fs/hubfs/Screenshot%202025-03-11%20at%204.23.56%20PM.png?width=250&height=365&name=Screenshot%202025-03-11%20at%204.23.56%20PM.png) 3\. Scroll down to **Settings**, then select **`Contact information`**. **![](https://support.b12.io/hs-fs/hubfs/Screenshot%202025-03-11%20at%204-29-05%E2%80%AFPM-png.png?width=250&height=294&name=Screenshot%202025-03-11%20at%204-29-05%E2%80%AFPM-png.png)** 4\. Enter the email address you want to display publicly on your website. **Note:** This will update your email throughout the entire site (wherever contact information appears). *Optional:*  Add one or more recipient email addresses to receive forwarded messages. 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