---
title: Adding a tracking code or sitewide integration [B12 2.0]
description: Learn how to add a site-wide integration such as a tracking code or chat widget.
---

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# Adding a tracking code or sitewide integration \[B12 2.0\]

## Learn how to add, enable, or disable tracking codes and integrations across your B12 website.

|   ![maddy-modified](https://support.b12.io/hs-fs/hubfs/maddy-modified.png?width=60&height=60&name=maddy-modified.png) Written by: Madeline B. Last updated: 16 Dec., 2025 |   | This feature requires the **Basic **Subscription or above. View plans and pricing [here](https://www.b12.io/pricing/). |
| --- | --- | --- |

A sitewide integration or tracking code can be used for many purposes, such as adding a chat widget, installing Google Tag Manager, or connecting marketing and analytics tools. 

<iframe width="256" height="144.64" src="https://www.youtube.com/embed/Ow7Y9y3Fm5Y?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Managing Integrations on Your B12 Website | Step-by-step tutorial" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

### Adding a sitewide integration or tracking code

A sitewide integration or tracking code can be implemented on your site for a variety of reasons—including adding a chat integration, adding a Google Tag manager, etc. To add a sitewide integration or tracking code you simply follow the steps outlined below:

1\. In the left sidebar, click ` Website` **\>** `Settings`. 

2\. Next to **Sitewide integrations**, click `Add new`.

![](https://support.b12.io/hs-fs/hubfs/Screenshot%202024-09-19%20at%203-43-56%E2%80%AFPM-png.png?width=250&height=306&name=Screenshot%202024-09-19%20at%203-43-56%E2%80%AFPM-png.png)  
3\. Choose the best option for your specific integration. For most tracking codes, choose the `Head tag` option.

![](https://support.b12.io/hs-fs/hubfs/Screenshot%202024-09-19%20at%203-44-59%E2%80%AFPM-png.png?width=250&height=537&name=Screenshot%202024-09-19%20at%203-44-59%E2%80%AFPM-png.png)

4\. Paste your integration code in the **Code** box.

![](https://support.b12.io/hs-fs/hubfs/Screenshot%202024-09-19%20at%203-45-26%E2%80%AFPM-png.png?width=250&height=323&name=Screenshot%202024-09-19%20at%203-45-26%E2%80%AFPM-png.png)

5\. Give your integration a title or choose the pages where your code should be displayed.

![](https://support.b12.io/hs-fs/hubfs/Screenshot%202024-09-19%20at%203-45-56%E2%80%AFPM-png.png?width=250&height=249&name=Screenshot%202024-09-19%20at%203-45-56%E2%80%AFPM-png.png)

6\. Click `Add integration`.

7\. Click `Publish`to update your live website with your changes.

### Enabling or disabling a sitewide integration

If you want to temporarily disable an integration without deleting it, or re-enable one that is currently turned off, you can update its status.

1\. In the left sidebar, click ` Website` **\>** `Settings`. 

2\. Under **Sitewide integrations**, find the integration you want to manage and select it.

![](https://support.b12.io/hs-fs/hubfs/Screenshot%202024-09-19%20at%203-43-56%E2%80%AFPM-png.png?width=250&height=306&name=Screenshot%202024-09-19%20at%203-43-56%E2%80%AFPM-png.png)

3\.  Use the **Status** dropdown to select `Enabled` or `Disabled`.

![](https://support.b12.io/hs-fs/hubfs/Screenshot%202024-09-19%20at%203-48-15%E2%80%AFPM-png.png?width=250&height=253&name=Screenshot%202024-09-19%20at%203-48-15%E2%80%AFPM-png.png)4. Click `Save`.

5\. Click `Publish` in the upper right corner to make your changes live.

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