---
title: Adding an integration or HTML code [B12 2.0]
description: "Add custom HTML or integrate a third-party widget.\nThis feature requires the Basic Subscription or above."
---

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# Adding an integration or HTML code \[B12 2.0\]

## Learn how to add custom HTML or integrate a third-party widget.

| ![static.intercomassets.comavatars337561square\_128Meredith\_Headshot-1462435312-1462487117-Apr-18-2024-02-53-22-9331-PM-modified](https://support.b12.io/hs-fs/hubfs/static.intercomassets.comavatars337561square_128Meredith_Headshot-1462435312-1462487117-Apr-18-2024-02-53-22-9331-PM-modified.png?width=60&height=60&name=static.intercomassets.comavatars337561square_128Meredith_Headshot-1462435312-1462487117-Apr-18-2024-02-53-22-9331-PM-modified.png) Written by: Meredith Last updated: 25 Nov., 2025 |   |
| --- | --- |

You can use the B12 Editor to add third-party integrations or custom HTML directly to your site. This is helpful for embedding widgets, scripts, or code snippets that aren’t included in B12’s built-in tools.

### Adding custom HTML or an integration

1\. In the left sidebar menu, go to `Website` **\>** `Pages`.

2\. Select the page where you want to add your embedded content. Click `Add section`.

![](https://support.b12.io/hs-fs/hubfs/image-png-Nov-24-2025-07-42-44-2711-PM.png?width=250&height=390&name=image-png-Nov-24-2025-07-42-44-2711-PM.png)

3\. From the list of section types, click `Integration`.

![](https://support.b12.io/hs-fs/hubfs/image-png-Nov-24-2025-07-43-32-1595-PM.png?width=250&height=205&name=image-png-Nov-24-2025-07-43-32-1595-PM.png)

4\. Choose your integration from the list, or select `HTML` if your integration isn’t listed.

![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio2756313336f4771f77c9cf744860b6633image.png?width=250&height=508&name=downloads.intercomcdn.comio2756313336f4771f77c9cf744860b6633image.png)<https://downloads.intercomcdn.com/i/o/275631333/6f4771f77c9cf744860b6633/image.png>

5\. Paste or write your code into the code box, then click `Add integration`.

![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio27563154680e1eea660752b0910c47a05image.png?width=250&height=355&name=downloads.intercomcdn.comio27563154680e1eea660752b0910c47a05image.png)

6\. Customize or remove the placeholder text in your new integration section.

![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio428307279700c5738c3802af9656f94e4image.png?width=250&height=356&name=downloads.intercomcdn.comio428307279700c5738c3802af9656f94e4image.png)<https://downloads.intercomcdn.com/i/o/428307279/700c5738c3802af9656f94e4/image.png>

7\. Click `Preview` or `Publish` to check your integration live on your site.

**Note:**

- When editing, you may see a placeholder warning message where your integration should appear. This message will not be visible on your published website.![](https://support.b12.io/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio42830594678d21eca7bd094c0525b340cimage.png?width=670&height=256&name=downloads.intercomcdn.comio42830594678d21eca7bd094c0525b340cimage.png)
- Some third-party code may take a few minutes to load or may require additional setup on the provider’s side.

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