From time to time, you may need to update the credit card you have on file with B12. If you find yourself in this situation, just follow the steps below to access the Manage Payment area of your B12 website editor to securely change your credit card details.

Step 1: Log in to your B12 website editor at https://b12.io/dashboard/. If you can't remember your password, click here to request a reset password email.

Step 2: Click the "Account" drop down menu in the upper left corner of your website editor.


Step 3:
Click "Manage Payment".

Step 4: Update your credit card details and click "Save" when finished*. 

*Note: There is a small bug on this page that prevents the "X" to close the window from being visible. B12's engineering team is working on fixing this bug, so in the meantime, please click save and then refresh your browser window. Doing this will save your new credit card information and then take you back to the main website editor home screen.

If you have any trouble, please get in touch with support through the chat widget in the bottom right corner of your website editor or email hello@b12.io so we can assist you with updating your credit card info.

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