Updating your payment method

Written by: Jay Douglas

Last updated: 16 Oct., 2026

To change your card, go straight to Billing & subscription and log in.

If you are already logged in, follow these steps to update your payment method:

Important: If you are on a mobile device, please follow these instructions.

1. Log in to your B12 website editor.

If you can't remember your password, click here to reset your password.

2. At the top of the left sidebar menu, click the logo.

3. Click Billing & subscription.

4. In the Payment method section, click Update.

5. Enter your new payment details through our partner, Stripe, and click Add.

Note: If you pay by bank account, the payment takes 3 to 5 business days to clear. A pending bank payment can't be changed or cancelled.

Need help? If you have trouble updating your payment method:

Learn how to update the payment method for your B12 subscription.