I forgot my password
1. Go to B12.io and click Log In.
2. Click Forgot Password.
3. Enter the email address you use for your B12 account.
4. Click Reset password.
5. Check your email for an email titled "Password reset" from B12.
Note: If you don't receive the email within a few minutes, check your Spam and Promotions folders. If it isn't there, email firstname.lastname@example.org.
6. Click the Reset Your Password link in the email. You'll be directed to a new page.
7. Enter your new password and click Reset Password.
I forgot my email address
If you have forgotten the email address you use to log in to your B12 account, email email@example.com with the following information:
- Email subject: I have forgotten the email address I use to log in.
- A link to your website (if it's live).
- If your website isn't live, tell us your business name.
For additional help, email firstname.lastname@example.org. 😃