How to use email forwarding for your website’s forms or contact info

Set up email forwarding, then use a custom email address for your website’s contact information and forms.

You’ll find your email forwarding settings in the website editor’s Domains section under Email addresses.
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Click on Manage email addresses and scroll down to the Settings section, where you’ll see Forms and Contact information. When you add an email address to your website’s Contact information, it gets displayed throughout the website, most prominently in your site’s footer.

By using email forwarding in these cases, you can publicly display a custom email address but still receive all submissions and messages to your personal email address.

For consistency and customer retention, we recommend that you stick to one generic contact email throughout your site (e.g., hello@yourdomain.com), and only use specific emails like billing@yourdomain.com or pr@yourdomain.com when it’s relevant and necessary. 

If you’d like, you can choose more than one recipient email for contact forms, which means submissions will forward to all the accounts you designate. This allows more than one team member to manage incoming submissions and messages.
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