Editing form submission reply email template

Learn how to edit an automated submission reply email for your contact forms

Written by Madeline Buchanan
Last Updated: 10 Dec. 2024

Editing an automated form submission email in your B12 editor is a quick and easy way to personalize your business' online presence. Below is a quick outline of how to edit form submission reply email templates.

Enabling automatic replies

1. Log into your B12 editor

2. Scroll down to the section labeled “Intake Forms” on the left-hand side of your editor

3. Select the intake form you would like to edit

4. Scroll on the lefthand editing panel until you see “Automated emails to your client.”

5. Select `Template`

6. Check the status of your automatic replies, be sure they are set to "Enabled"

Editing your automatic reply

With the B12 editor you can edit your automatic replies including:

Subject line
Body
Hide or display your business logo

Once you’ve made all of you're desired changes, hit save in the lower right hand corner of the lefthand editing panel and publish the change.