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Editing form submission reply email template

Learn how to edit an automated submission reply email for your contact forms

Written by Madeline Buchanan
Last Updated: Sept. 6th 2024

Editing an automated form submission email in your B12 editor is a quick and easy way to personalize your business' online presence. Below is a quick outline of how to edit form submission reply email templates.

1. Log into your B12 editor and navigate to your contact form/page. You can do this by scrolling down to the section labeled “Intake Forms” on the left-hand side of your editor and choosing the form you would like to edit.


2. Select the form that you would like to edit the submission reply email for.


3. Once selected, scroll on the lefthand editing panel until you see “Automated emails to you're client.” Once you’re there, select “template”

3. After selecting, you’ll be able to check the status of your automatic replies (whether or not they are enabled or disabled). As well as edit the subject line and body of the email and hide or display your business logo.


4. Once you’ve made all of you're desired changes, hit save in the lower right hand corner of the lefthand editing panel and publish the change.