Adding and customizing an FAQ section
Explore ideas on how to add and customize an FAQ section!
Written by: Madeline B. Last updated: 20th Aug. 2025 |
An FAQ section shares important information with clients and reduces repetitive questions. It helps set clear expectations, provides quick answers, and cuts down on unnecessary form submissions.
Follow these steps to add an FAQ section in the B12 Editor:
Adding an FAQ section
1. Log in to the B12 Editor
2. Go to Website
> Pages
, then select the page where you want the FAQ section
3. Click Add Section
4. Scroll to the FAQ category, or use the search bar to find it
5. Browse the available FAQ layouts and select one
6. Edit your section. Update questions, answers, headings, and subheadings as needed
6. Click Publish
in the upper right corner to make your changes live
Get in touch with support for further assistance!
If you need further assistance with the B12 editor, feel free to use the Chat button in the lower right corner of your Editor to reach a live agent during support hours or email hello@b12.io!