Adding and customizing an FAQ section

Explore ideas on how to add and customize an FAQ section!

An FAQ section or page is an easy way to convey basic information quickly and succinctly for your clients. Whether you're looking to establish protocols or answer quick questions to avoid unnecessary from submissions, adding an FAQ page or section can make your life easier. Use the steps below to do so with B12's editor:

Adding an FAQ section:

Adding an FAQ section directly to relevant pages on your website, rather than a standalone FAQ page, can provide context-specific answers right where your users need them most. To do so, you:

1. Log into your B12 editor and navigate to the page you would like to add an FAQ section to

Select Website > Pages > the page you'd like to add an FAQ section to

2. Once on the correct page, select Add Section

3. After you select Add Section, scroll until you find the section category labeled FAQ or use the search bar to search FAQ

4. Look through the FAQ sections and select the option that works for you

5. Edit your new section

Once the FAQ section is added, you can begin editing the questions and answers, as well as the heading and subheading.

6. Once your edits are complete, publish the changes using the publish button in the upper right hand corner of your editor