Access your account to submit your customer details form, complete your launch checklist, make changes to your site, access billing & more!
|
Written by: Madeline B. Last updated: 18 Oct. 2024 |
Step 1: Navigate to the B12 website
From there, click the Log In button in the top-right corner (pictured below).
Step 2: Enter Your Account Credentials
Next, you'll be prompted for your login credentials. If you know your account Email and Password, type them in and click Log in.
Not sure what email and password to use?
Email:
Your login email address is the same address where you received your welcome email with the subject: We're excited to learn more and start your website! 👩🎨
If you are not sure which email address you used to sign up, we recommend attempting a password reset (below) for any email addresses that you may have used to help you determine the correct one.
Password:
If you don't know your password, you can reset it by clicking Forget your password? Click here. Enter your email address and check your email inbox for an email titled "Password reset on b12.io" with instructions for selecting a new password.
Note: If you don't receive the email within a few minutes, check your Spam/Junk or Promotions folders. If it isn't there, email hello@b12.io.
Once you reset your password, return to the Log in screen and enter your email address and new password, then click Log in.
Step 3: You're In!
You're now signed into your B12 Editor! From here, the following articles may be helpful to you:
If you've completed the above steps and are still having trouble logging in, please reach out to hello@b12.io so that we can assist you!