--- title: What image and video resolution should I use for my website? description: Image and video requirements for B12 websites. Learn the best file formats, resolutions, and sizes for images and background videos. --- [Skip to content](https://support.b12.io/en/what-image-and-video-resolution-should-i-use-for-my-website#main-content) ![b12 logo](https://support.b12.io/hubfs/b12%20logo.svg) - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) Open main navigation Close main navigation - [Help Center](https://support.b12.io/) - [B12 Website](https://www.b12.io/) - [AI Website Prompts](https://www.b12.io/ai-website-prompt-gallery) - [Resources](https://www.b12.io/resource-center/) - [Pricing](https://www.b12.io/pricing/) - [Log in](https://b12.io/dashboard/) - [Start for free](https://b12.io/signup/) [Start for free](https://b12.io/signup/) How can we help? - There are no suggestions because the search field is empty. 1. [B12 Help Center](https://support.b12.io/en?hsLang=en) 2. [B12 2.0](https://support.b12.io/en/b12-2-0?hsLang=en) 3. [Troubleshooting & Resources](https://support.b12.io/en/b12-2-0?hsLang=en#troubleshooting-resources) # What image and video resolution should I use for my website? ## Learn what file types, sizes, and resolutions work best for your B12 website | ![](https://support.b12.io/hs-fs/hubfs/me-webp-3-webp-Sep-25-2024-07-10-21-9076-PM.webp?width=60&height=60&name=me-webp-3-webp-Sep-25-2024-07-10-21-9076-PM.webp) Written by: Madeline B. Last updated: 22 Apr., 2026 | | --- | High-quality images and videos make your website more engaging and visually effective. This article covers the recommended formats, resolutions, and file sizes for media on your B12 website. ### Images B12 automatically resizes images when needed, so uploading larger images is always the better choice. Images that are too small may appear blurry or pixelated on some screens, while oversized images can be scaled down without any loss in quality. Use these guidelines for best results: - **Gallery images:** 72 pixels per inch (ppi) resolution - **Hero images or section backgrounds:** At least 1920 x 1080 pixels **Supported image formats:** JPG, PNG, WebP, GIF, SVG #### Troubleshooting image uploads If your image is in an unsupported format, convert it using an online tool such as [CloudConvert](https://cloudconvert.com/). For example, you can use CloudConvert to convert Apple HEIC files to JPG. **Note:** In some cases, you may need to strip metadata from your image before uploading. CloudConvert includes this as an option during conversion. ### Hero and background videos For section backgrounds or hero videos, keep the files short and high-quality. Use these guidelines: - **Maximum file size:** 75 MB - **Minimum resolution:** 720p (1280 x 720 pixels) - **Recommended format:** MP4 using the H.264 codec **Note:** Background videos are always muted and cannot play audio. **Common video resolution options:** | Resolution | Dimensions | | --- | --- | | 2160p (4K) | 3840 x 2160 | | 1440p | 2560 x 1440 | | 1080p | 1920 x 1080 | | 720p | 1280 x 720 | --- #### See also: - [What to do when your video is too big](https://support.b12.io/en/articles/4708972-what-to-do-when-your-video-is-too-big?hsLang=en)   - [Getting started](https://support.b12.io/en/getting-started?hsLang=en#main-content) - [Introduction](https://support.b12.io/en/getting-started?hsLang=en#introduction) - [Detailed guides](https://support.b12.io/en/getting-started?hsLang=en#detailed-guides) - [Working with B12's AI Agent](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#main-content) - [Agent Skills](https://support.b12.io/en/working-with-b12s-ai-agent?hsLang=en#agent-skills) - 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