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How to use our pre-written email messages
How to use our pre-written email messages

Save time with pre-written emails

Written by Katelyn Gray
Updated over a week ago

You can take advantage of B12’s collection of pre-written emails for various occasions, including welcome, event announcement, survey request, and more. You can also start from scratch by selecting “Blank email.” After you’ve selected a template, click “Customize” to start personalizing it. 

Read more about customizing your emails, including what each customization field means.

If you have any questions, contact your dedicated customer success team member or email support at

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