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Setting your availability

Setting your availability by adding availability blocks gives you finer-grain control over when a client can schedule an appointment.


Written by Kelly de Villiers
Updated over a week agoKelly de Villiers

Setting your availability by adding availability blocks gives you finer-grain control over when a client can schedule an appointment with you. For example, you may prefer to accept appointments only in the afternoon, or not at all on weekends.

To change, add, or delete your availability, see below.

1. Click on Scheduling

2. (Recommended) Connect an external calendar so that availability and conflicts sync with your B12 scheduling availability.

3. Click on Availability.

4. Select available on the days you would like clients to schedule appointments. You can then choose the times you would like clients to have access to appointments.

5. Click the + to add availability blocks and fine-tune the options clients have for appointments

  • Add too many options? Click the trash can icon to remove availability blocks.

Add too many options? Click the trash can icon to remove availability blocks.

  • Free 24/7? Select Available, then select 24 hours

Free 24/7? Select Available, then select 24 hours

6. If you’re not taking appointments, be sure to un-select “available” so that clients cannot book appointments that day.

Your availability changes save and update in real time! This availability will recur every week into the future unless you change it.

For a more complete guide fully detailing all aspects of the Scheduling tool, please take a look at our online scheduling guide.

If you still have any questions, please feel free to reach out to our team.