Your B12 account can be canceled at any time. To avoid upcoming subscription charges, requests for cancellation must be received at least 10 business days prior to the end of the Subscription term to allow for adequate processing time.

If you wish to cancel your account, please schedule a call with our Billing Team here.

See this FAQ page for more information about what happens when you cancel your account with B12.

You can also change your subscription level by scheduling a call at the link above. You can review our subscription options on our pricing page.