Your B12 account can be cancelled at any time.

If you wish to cancel your account, send an email at to let us know. We are always grateful if you include your reason for cancellation in the email.

See this FAQ page for more information about what happens when you cancel your account with B12.

You can also change your subscription level by reviewing your options on our pricing page. (Please note: the DIY plan is only available to customers who build their own website with B12.)

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