If you purchased your domain from one of these domain registrars, click for specific instructions:
1&1 / IONOS

Step 1 - Add your domain to your B12 account

1. Log in to the B12 Editor

2.  (Skip this step if you're not ready to publish your site yet.)
Click Publish in the top corner and click OK. This opens a new tab in your browser. Let this tab finish loading (it’s ok if it loads an error page) and then close the tab.

3. From the Editor home screen, click Domains.

4. Click Add domain.

5. Enter your domain, starting with www.

  • Optional: Check the Make this my primary domain box if you want this domain considered your official domain by search engines.

  • Optional: Check Enable email forwarding for this domain if you would like to create a custom email address. See more information here.

6. Click Continue.

7. Copy the CNAME Record Value by clicking the Copy button next to it.
Note: Your CNAME Value will end in b12sites.com

Keep this tab open so you can reference these values, if needed, and finish your domain setup.

Step 2 - Edit your Domain's Records in your Domain Registrar 

1. In a new tab, log in to your domain registrar (you can check Whois.com to find out who your domain registrar is).

2. Find your domain in your account. 

3. Find your domain's DNS records. Every domain registrar is different, but the records can be found under the following terms: Manage DNS, DNS Zone Editor, Control Panel, DNS Settings, Host Records, etc. 

4. Delete any existing A Records with the name @ or yourdomain.com.
Delete any CNAMEs with the name www.

5. Add an A Record with these values:

  • Set the Host Name or Name to: @
    (if @ doesn't work, set it to your domain name, formatted as yourdomain.com) 

  • Set Points to or Value to:

  • If you see TTL, set it to 1 Hour

6. Add a CNAME with these values:

  • Set the Host Name or Name to www (if www doesn't work, set it to your domain name, formatted as www.yourdomain.com)

  • In Points to or Value: [paste the CNAME value you copied from the B12 Editor.]

  • If you see TTL, set it to 1 Hour

7. Click Save or Update if that is an option.

8. Return to the B12 Editor and click Continue.

9. Click Complete.

Note: It may take a few hours for your Domain to show as Connected in the Editor, and it may take 24-48 hours for your B12 website to appear on your domain.

If you need help, please reach out to our Support Team at hello@b12.io.

Additional help:

Each domain registrar formats domain records differently. Below are two examples of different formats:

Editing your DNS settings can be tricky, so email hello@b12.io for additional assistance, or take a screenshot of the Domain Setup Instructions in the B12 Editor and email it to your domain registrar's customer support team.

Note: Once your custom domain is connected, you can use B12's email forwarding feature to set up custom email addresses.

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