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Viewing form submissions in the Contact Manager

Learn how to view messages submitted through your website in your B12 Contact Manager.

Written by Madeline B.
Last updated: 24 Oct., 2025

  This feature requires a Client Engagement seat.
View team member permissions here.

B12 automatically emails you whenever someone fills out a contact form or newsletter sign-up on your website. You can also review these submissions anytime from your B12 account.

Checking form submissions

1. In the left sidebar menu, click contact manager Contact Manager.

Note: Contact Manager is only visible to users with Client access.

2. Click on Form submissions to see the email addresses and other information submitted by the visitor

Tip: If you have multiple forms titled "Contact form" and are confused as to which one is which, you can change the form title.

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