Add a recipient email address for contact form notifications

Add email addresses that are notified when you receive a form submission.

Written by Meredith

When someone fills out a contact form or newsletter sign-up on your website, B12 lets you know by sending you an email notification. By default, this email notification goes to the email address that was originally used to set up the account. You can add additional recipient email addresses to all of your contact forms in one place.

To add more email addresses to receive notifications, follow these steps:

1. In the Home Menu, click Domains.

If you are on B12's free plan, follow these instructions to edit each of your contact forms individually. The Domains section is only available to users on a paid plan.

2. Scroll to the bottom of the Domains pane and click Manage email addresses.

3. Scroll to the bottom of the Manage email addresses pane until you see Settings.

Under Settings is a list of the forms on your website and their recipient email addresses.
Your B12 login email address is automatically included as a recipient for all form submission notifications.

4. Click a form to add a new recipient email address.

Tip: If you have multiple forms titled "Contact form", click the form and edit its Form title. This is only visible to you and helps you stay organized.

5. Under Automated emails to you, enter the email address you want to receive email notifications in the Cc field and press the enter key ⏎ on your keyboard. You can add multiple recipient email addresses.