FAQ

Troubleshooting Steps

• Why are my background videos not playing on my iPhone?
• My Images Look Different After Publishing
• Why can't I edit my website?
• Why Your Website Updates Aren’t Visible (And How to Fix It)
• Troubleshooting Caching Issues
• Why doesn't my website work on Internet Explorer?
• Receiving a 404 webpage error
• Clearing CSS Cache

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Tips & Terminology

• What is a hero?
• What image and video resolution should I use for my website?
• Sharing a link to a specific section within a page
• Driving More Traffic To My Website
• Setting up your remote business

Resources

• Resources for Free Images and Video
• What kind of images can I use on my website?
• Creating a QR code for your website
• Can I have an email address for my website?
• B12’s response to Covid-19

B12 Capabilities & Functionality

• How does B12 host my website?
• Is website hosting included in my B12 subscription?
• Can I Use Another Host for My B12 Website?
• How does B12 utilize AI?
• Are B12 contact forms HIPAA compliant?
• Can I Download My B12 Site?

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