How To Get Support
- How to get support
- How to request an update to your website
- I Received A Red Notification Banner - What Next?
Using the B12 Editor
- Add, hide, and delete pages and sections
- Adding a new page to your website
- Adding a new section to a page
- Generating text with help from AI Assist
- Editing links and buttons
Launch your B12 website (Do it yourself)
- Launch yourself: Getting started step by step
- Launch yourself series: Editing your website
- Launch yourself series: Launching your website
Launch your website with B12 Experts
- How to get in touch with your launch specialist
- How to prepare for your kickoff screen share
- How to complete your checklist
- How to leave feedback on your website drafts
Domains
- Domains and your B12 website
- Publishing your Website on a Custom Domain
- How to configure a domain for email forwarding
- How to configure a domain for email sending only
All about your B12 account
- I forgot my password
- Changing your B12 account login email and contact information.
- How do I update my credit card?
- View your B12 payment history and receipts
- Can I cancel my account at any time?
Blogging with B12
- Blogging with B12: Everything you need to know
- Adding a Blog Feed
- Adding new blog posts
- Editing a blog post
- Customizing your blog posts
Payments & Invoicing
- Getting Started: Payments and Invoicing
- Create and send an invoice with B12's Invoicing Tool
- Creating a payout with B12 Invoicing
- Invoice templates
- Setting up a recurring invoice series
Contact forms & Intake forms
- Customize a contact form
- Change a contact form's recipient email address
- Adding a file upload field to your contact form
- Create a "Lead Magnet"/"Lead capture" form with link/downloadable resource
- Create a no-code AI form
Managing your contacts
Contact Manager is available to users with an active Client Engagement seat.
- What is the Contact Manager?
- See your form submissions in the Contact Manager
- Importing a CSV file in the Contact Manager
- Tagging contacts in B12’s Contact Manager
- Editing, deleting, and exporting contacts in B12’s Contact Manager
Online scheduling
- Adding Online Scheduling to your website
- Connecting a calendar to online scheduling
- Setting your availability
- Adding appointment types
- Adding an appointment field to a form
Email Marketing
Email Marketing is available to users with an active Client Engagement seat.
- What is Email Marketing?
- Composing and sending emails with B12 Email Marketing
- How to send a test email using B12 Email Marketing
- How to email specific contacts using tags
- How to interpret email marketing metrics
Contracts & e-Signatures
eSignatures is available to users with an active Client Engagement seat.
See all articlesMulti-user
Accounts with at least 1 Client Engagement seat can add additional Team Members (users) to their account.
- Add team members
- Team member permissions in B12
- Team member access to invoicing, contracts & eSignatures, and email marketing
SEO and Analytics
Analytics are available on all paid subscriptions. Some SEO features are available to customers on the Professional and Advanced plans.
- View your website's performance and search analytics
- Page and Website Metadata
- Editing page metadata and OG tags
- Connect Google Analytics to Your Website
- Why Can't I See My Site On Google?