All Collections
FAQ
FAQ
K
+2
17 articles in this collection
Written by
Nitesh Banta,
Conor,
Katelyn Gray
and 2 others
What kind of images can I use on my website?
Find out about how B12 sources our photos and images, where to find free online image resources, and other image license questions.
Written by
Jay Douglas
Updated over a week ago
Do I need to renew my domain?
If you received an email or contact form submission that says your domain is expired or expiring, view this information for help!
Written by
Jay Douglas
Updated over a week ago
B12’s response to Covid-19
We’re here to support our customers.
K
Written by
Katelyn Gray
Updated over a week ago
Adding a GDPR compliant consent notice
Add a pop-up to tell your visitors why and how cookies are used on your website for compliance with the EU's GDPR and California's CCPA.
Written by
Jay Douglas
Updated over a week ago
Are B12 contact forms HIPAA compliant?
A brief explanation of how B12 contact forms fit with HIPAA compliance
Written by
Conor
Updated over a week ago
How to request an update to your website
Let a B12 designer update your website for you.
Written by
Jay Douglas
Updated over a week ago
Give $50. Get $50. Refer a friend to B12.
Learn how our refer a friend program works
Written by
Nitesh Banta
Updated over a week ago
Can I have an email address for my website?
Learn how email addresses work with your B12 website
Written by
Conor
Updated over a week ago
How to enable Expert Mode
Unlock more features in the B12 Editor by enabling expert mode.
Written by
Eryl M
Updated over a week ago
What image and video resolution should I use for my website?
Learn about the ideal image and video resolution for your website and supported media file types.
Written by
Jay Douglas
Updated over a week ago
How do I update my credit card?
This article will guide you through updating your payment information in your B12 account.
Written by
Conor
Updated over a week ago
Restoring your website to undo changes
You can undo your changes by restoring your website to a past version
Written by
Eryl M
Updated over a week ago
Why Can't I See The Changes On My Website?
Viewing Your Website Changes, Refresh Browser, Clear Cache, Incognito and Private Browsing Windows
Written by
Jay Douglas
Updated over a week ago
Domains and your B12 website
Custom Domains and B12 Domains
Written by
Eryl M
Updated over a week ago
Is website hosting included in my B12 subscription?
Find out more about what your plan with B12 includes
Written by
Jay Douglas
Updated over a week ago
Forgot my password
What to do if you have forgotten your password and can't log in
Written by
Eryl M
Updated over a week ago
Can I cancel my account at any time?
Written by
Eryl M
Updated over a week ago