Did you want to purchase an annual subscription to B12 and have questions?

B12’s 30% Off Winter Sale FAQs

Learn how to create a scannable barcode to direct people to a page on your website.

Creating a QR code for your website

How can I get more leads and visitors on my B12 site?

Driving More Traffic To My Website

I want to maintain a local backup of my B12 site in case anything ever goes wrong with the site.

Can I Download My B12 Site?

I am seeing a 404 error. What does this mean and how do I fix it?

Receiving a 404 webpage error

Having difficulties accessing the B12 Editor? Or is the B12 Editor not displaying properly?

Why can't I edit my website?

B12’s response to Covid-19

Learn how to resolve website issues caused by your browser's cache.

Troubleshooting Caching Issues

Find out more about what your plan with B12 includes

Is website hosting included in my B12 subscription?

Learn how Internet Explorer is supported and how to resolve caching issues

Troubleshooting issues with Internet Explorer

Learn how email addresses work with your B12 website

Can I have an email address for my website?

How does B12 host my website?

Viewing Your Website Changes, Refresh Browser, Clear Cache, Incognito and Private Browsing Windows

Why Can't I See The Changes On My Website?

Unlock more features in the B12 Editor by enabling expert mode.

How to enable Expert Mode

Find out about how B12 sources our photos and images, where to find free online image resources, and other image license questions.

What kind of images can I use on my website?

Learn about the ideal image and video resolution for your website and supported media file types.

What image and video resolution should I use for my website?

A brief explanation of how B12 contact forms fit with HIPAA compliance

Are B12 contact forms HIPAA compliant?

These tools help you shift to working online.

Setting up your remote business

The hero section is typically the first thing a visitor sees on your web page.

What is a hero?

Learn how our refer a friend program works

Give $50. Get $50. Refer a friend to B12.

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Find answers and get help from Intercom Support and Community Experts

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